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Surveillance Checklist

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Step 1 of 8 - Customer Information

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Customer Information

Install Type:*
Camera Manufacturer*

OpenEye Configuration

OpenEye Training

Dahua Surveillance Checklist

1. Logged into each camera and turned P2P and Auto Update off?
2. Camera/Recorder time is accurate?
3. Recording set to Smart A.I. or Motion with General Recording?
4. Adjusted each cameras image profile with the "Backlight Mode" to ensure the best possible image.
5. Set up Smart A.I. if applicable.
6. Playback footage is working properly.
7. Notifications working if applicable.*
7A. Customer is aware that notifications are not 100% reliable.
8. All surveillance information documented in OneNote.

OpenEye Surveillance Checklist

1. Logged into each camera and turned P2P and Auto Update off?
2. Camera/Recorder time is accurate?
3. OpenEye: Turned off the time stamp on all cameras in camera settings?
4. Recording set to Smart A.I. or Motion with General Recording?
4A. Set camera Live/Recording to Continuous + Motion?
5. Adjusted each cameras image profile with the "Backlight Mode" to ensure the best possible image.
6. Set up Smart A.I. if applicable.
7. Playback footage is working properly.
8. Notifications working if applicable.*
8A. Customer is aware that notifications are not 100% reliable.
9. All surveillance information documented in OneNote.

Other Surveillance Checklist

1. Logged into each camera and turned P2P and Auto Update off?
2. Camera/Recorder time is accurate?
3. Recording set to Smart A.I. or Motion with General Recording?
4. Adjusted each cameras image profile with the "Backlight Mode" to ensure the best possible image.
5. Set up Smart A.I. if applicable.
6. Playback footage is working properly.
7. Notifications working if applicable.*
7A. Customer is aware that notifications are not 100% reliable.
8. All surveillance information documented in OneNote.

Customer Surveillance

Customer Surveillance Checklist

Doorbell

1. Technician Doorbell Checklist

Customer Doorbell

Customer Doorbell Checklist

Authorization

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