Residential Alarm System Checklist

CUSTOMER EXPERIENCE

My technician has shown me where my control panel and transformer is located, and clearly marked it with a Martin Sticker.

My technician has informed me that my municipality may require an Alarm Permit.

My technician has informed me how to make changes to my Call List with the Central Station.

My technician has explained to me how some pets can cause false alarms, and how to contact Martin Systems to see if any new pets might require adjustments to my system.

My technician has properly explained to me how my system communicates and how some changes to home services may interfere with alarm communications.

My technician has properly explained to me how my system tests itself and what to do should a problem be detected.

My technician has informed me that there could be a 24-72 hour delay in activating my system.

My technician has informed me of how to contact Martin Systems if my system is not functioning properly. (90 Day Full Product and Labor Warranty)

My technician has shown me how to request code/programming change assistance at www.martinsi.com.

My technician has discussed our Virtual Caretaker Program as well as our Sololife Products from our sister company Solocare.

OPERATING EXPERIENCE

My technician has effectively shown me how to bypass and restore zones in my system.

My technician has confirmed that all signals have been tested and received at the central station.

My technician has instructed me on how to cancel an accidental alarm and reset the system.

My technician has shown me which devices are wireless and how to change the batteries.

My technician has informed me of the optional smartphone applications and set them up if requested.

My technician has given me a copy of the users manual for my system.

My technician has made me knowledgeable and comfortable using my new Martin System!

INSTALLATION EXPERIENCE

All areas where work was performed have been cleaned to my satisfaction.

Any items or furniture that may have been moved have been returned to their proper location.

My technician has installed Martin Systems lawn signs and stickers.

My technician has completed the Programming Reference Guide with me and given me my Martin Welcome Information.

My technician has answered all of my questions and informed me that free training is available from Martin Systems should I need it.

NOTES

SIGNATURES

Technician(Required)

Job Number(Required)

Customer Name

Customer Email (Get a Copy)

Customers Signature(Required)