Parts Repair RMA – Martin Forms

Parts Repair/RMA

RMA Process
1. For Specific RMA processes, view the Warehouse RMA Process on OneNote.
2. Find Vendor that you need and complete RMA process.
3. If applicable, have all packaging that came with the part and accessories.
4. Please ask if you have any questions.

COMMERCIAL OR RESIDENTIAL(Required)

Commerical

Residential

"On-Going Job" or "Service Ticket"?(Required)

On-Going Job

Service Ticket

DATE(Required)

TECHNICIAN(Required)

RMA #

How Many Part #'s?(Required)

JOB TICKET #(Required)

SERVICE TICKET #(Required)

Part #1

Serial#/MAC Address #1

DETAILED Problem Description #1

If part has been replaced...Part #1 Came From?

The location of the "Other" place for part #1 is...(Required)

Part #2

Serial#/MAC Address#2

DETAILED Problem Description #2

If part has been replaced...Part #2 Came From?

The location of the "Other" place for part #2 is...(Required)

Part #3

Serial#/MAC Address #3

DETAILED Problem Description #3

If part has been replaced...Part #3 Came From?

The location of the "Other" place for part #3 is...(Required)

Part #4

Serial#/MAC Address #4

DETAILED Problem Description #4

If part has been replaced...Part #4 Came From?

The location of the "Other" place for part #4 is...(Required)

Part #5

Serial#/MAC Address #5

DETAILED Problem Description #5

If part has been replaced...Part #5 Came From?

The location of the "Other" place for part #5 is...(Required)

ADDITIONAL INFORMATION

Has an Advanced Replacement been Shipped?

Yes

Technician - Additional Notes

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Warehouse - Additional Notes